Balance Hormone Institute Privacy Policy

This Privacy Policy explains how Balance Hormone Institute collects, uses, and protects your personal information when you visit our website. We are committed to protecting your privacy. We understand the importance of maintaining the confidentiality of your data and strive to adhere to the highest standards of data protection.

1. Information We Collect

We collect only limited data through different methods:

• Technical Information: We automatically collect certain technical information about your device and your interaction with our website. This includes your IP address, your browser type, and information gathered through the use of cookies. Cookies are small data files stored on your device that help us improve your website experience and track usage patterns. You can disable cookies through your browser settings, but some website functionalities may be limited. We use this technical information for website maintenance, analysis, and security purposes. This data does not identify you personally.
• Contact Information: We collect personal information only when you voluntarily provide it to us. This includes your name and message that you provide through contact forms on the website. We only collect this information if you choose to contact us.

Crucially, Balance Hormone Institute does not collect any health information. Our website is designed to provide general information about hormone health and our clinic; it does not facilitate the collection of sensitive medical data, such as hormone levels, diagnoses, or treatment specifics. Any queries regarding such information must be directed through appropriate medical channels and not through the website.

2. How We Use Your Information

We use the information we collect to:

• Improve our website: The technical information we collect helps us understand how users interact with our website, allowing us to identify areas for improvement and ensure a user-friendly experience.
• Respond to your inquiries: If you contact us through our website, we use your provided contact information to respond to your questions or requests.
• Maintain website security: We use the information to safeguard the integrity and security of our website against misuse and unauthorized access.
• Analyze website usage: Data collected helps to analyze general website traffic patterns, allowing for improvements in website functionality.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with third-party service providers who assist us in operating our website or providing services to you, such as website hosting providers. These providers are bound by confidentiality agreements and are prohibited from using your information for any purpose other than performing services on our behalf. We may also disclose your information if required by law or legal process.

4. Data Security

We implement appropriate security measures to protect your information from unauthorized access, loss, misuse, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have certain rights concerning your personal information, including the right:

• To access your information: You can request access to the personal information we hold about you.
• To correct your information: If your information is inaccurate or incomplete, you can request corrections.
• To delete your information: In certain circumstances, you can request the deletion of your personal information.
• To object to processing: You have the right to object to the processing of your data for certain purposes.
• To restrict processing: You can request a restriction on the processing of your data in certain circumstances.
• To data portability: You have the right to receive your information in a structured, commonly used, and machine-readable format and/or transmit it to another controller.

To exercise any of these rights, please contact us through the methods outlined on our website. We will respond to your request within a reasonable timeframe.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page. Your continued use of our website following the posting of any changes constitutes acceptance of those changes. We encourage you to review this Privacy Policy periodically for any updates.

7. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. We will take appropriate steps to remove such information.

8. Contact Us

Please contact us through the contact methods listed on our website.